If for any reason you are dissatisfied with your RevitaVet. IR2. device or Hoof Boot., you may return your equipment within 30 days for a refund. Returned equipment must be in original working condition. Normal wear of equipment is acceptable. Shipping and handling charges will not be refunded, and there is a 15% restocking fee of the purchase price. Refunds may take 4-6 weeks for processing.